AI and B2B sales

Practical thinking on AI and B2B sales

AI is changing how B2B sales teams prospect, sell and operate. But the market is full of exaggerated claims, endless tools and advice from people who have never actually run a sales team.

AI Sales Stack is about what actually works.

Writing, analysis and practical frameworks covering prospecting, outbound, CRM, sales operations and revenue generation.

By David McCready, 23+ years in B2B sales leadership.

Answer 15 practical questions about your sales operation and discover where AI could create the biggest commercial impact.

David McCready, author of AI Sales Stack

What you'll find here

AI sales tools

What works, what doesn't, and which tools are genuinely worth your time and money.

Outbound

How to build outbound systems that generate conversations and pipeline rather than activity for activity's sake.

Prospecting

ICP definition, data, enrichment, research and the practical application of AI to finding the right prospects.

Email & LinkedIn

Deliverability, messaging, sequencing and the reality of modern outbound.

Sales operations

CRM, automation, call intelligence, reporting and the systems that sit behind a productive sales team.

Sales tool spend

Which tools a sales team is actually using, which it isn't, and how to tell the difference.

What AI should actually do

Where AI genuinely saves time, where it improves performance, and where a salesperson is still better off doing the job themselves.

The problem

Salespeople aren't short of tools. They're short of selling time.

Modern sales teams are surrounded by technology.

CRMs. Sequencers. Data platforms. AI assistants. Conversation intelligence. LinkedIn tools. Enrichment platforms.

Yet much of a salesperson's day is still consumed by:

Research
Data entry
CRM updates
Finding contact details
Writing emails
Preparing for calls
Updating forecasts
Chasing information

The result is predictable.

Salespeople spend less time having conversations with people who might actually buy.

And adding another tool doesn't necessarily solve the problem.

The technology isn't the problem. The way it is put together is.

The opportunity

AI can give salespeople their time back.

Used properly, AI can remove large amounts of repetitive work from the sales process.

Research prospects

Identify buying signals

Build and verify lists

Personalise outreach

Summarise calls

Update CRM records

Surface opportunities

Improve reporting

Connect the different parts of the sales operation

But AI doesn't magically create revenue.

The advantage comes from building the right system around it.

This isn't about replacing the sales team. It's about giving them more time to sell.

The AI Sales Stack Framework

Five components of an AI-enabled sales operation

AI isn't one tool. It's a stack. The value comes from how the different components work together.

01

Infrastructure

The foundations that make everything else work.

Email deliverability, domains, authentication, sending infrastructure and data hygiene.

02

Prospecting

Finding the right companies and people.

ICP definition, data sourcing, enrichment, verification and AI-assisted research.

03

Outreach

Turning good prospects into conversations.

Email, LinkedIn, sequencing, personalisation and signal-based outreach.

04

Operations

Making the sales machine run properly.

CRM configuration, pipeline management, automation, call intelligence and workflow design.

05

Measurement

Knowing what is actually working.

Reporting, optimisation, attribution, handover and training.

The objective isn't to automate sales. It's to build a sales operation where your people spend more of their time doing the things humans are best at.

What I believe

Less hype. More commercial reality.

You don't need 47 AI tools.

You don't need an AI agent for everything.

You don't need to replace your CRM.

And you certainly don't need to automate every interaction with a prospect.

The best AI sales systems are usually simpler than the people selling them suggest.

Use AI where it creates leverage.

Keep humans where judgement, trust and relationships matter.

Measure the commercial outcome, not the number of automations you've built.

Events worth considering

A selection of upcoming events covering AI adoption, sales technology and revenue operations, chosen for their relevance to commercial leaders.

aiblLIVE London

20 October 2026

Convene Sancroft, London

Practical AI adoption for business leaders, with a dedicated track covering sales, marketing and revenue operations.

Official site

Chief Revenue Officer Summit

1 December 2026

InterContinental London - The O2

A gathering for senior revenue leaders exploring commercial strategy, leadership and the changing role of technology across revenue teams.

Official site

Revenue Operations Summit

2-3 December 2026

InterContinental London - The O2

For revenue operations leaders working on forecasting, CRM reliability, data quality and practical AI adoption.

Official site

Davos Catalyst

12-15 January 2027

Davos, Switzerland

A curated AI summit bringing together investors, founders, corporate leaders and researchers.

Official site

Dates and programmes can change. Check the organiser's website before booking.

Podcasts Worth Your Time

The shows we actually listen to on AI in B2B sales, sales operations and revenue leadership.

AI in B2B sales specifically

AI4Sales Edge

Jelena Pepic

Real-world case studies on how AI is changing B2B sales, from pipeline hygiene and lead quality to revenue execution at scale.

Listen

B2B sales, strong practitioner audiences

30 Minutes to President's Club

Nick Cegelski and Armand Farrokh

One of the most consistently ranked B2B sales podcasts. Short, tactical episodes built around what top sellers actually do.

Listen

Outbound Squad

Jason Bay

Outbound-specific interviews with sales experts, leaders and top-performing reps on turning cold contacts into pipeline.

Listen

The Transaction

Craig Rosenberg and Matt Amundson

Go-to-market focused, with sales, marketing and operations crossover. Useful for anyone joining the dots between functions.

Listen

Grow & Tell

Alex Kracov and Eric Doty (Dock)

Sales enablement focus with revenue leaders sharing how they build teams and content. Has leaned into AI content through 2026.

Listen

Sales Success Stories

Scott Ingram

Long-form interviews with top individual sales performers about the habits and process behind their numbers.

Listen

UK and Europe focused

Rattle & Pedal

Jason Mlicki and Jeff McKay (Rattleback)

Divergent thinking on marketing and growth for professional services and B2B firms, including UK and continental Europe businesses.

Listen

Broader B2B revenue and GTM leadership

Topline

Sam Jacobs, AJ Bruno and Asad Zaman (Pavilion)

Weekly debate on the trends moving B2B tech, from the largest B2B revenue leader community. Strong hot takes, useful signal.

Listen

The GTMnow Podcast

Sophie Buonassisi

Interviews with operators, executives and investors on how the fastest-growing software companies build and scale go-to-market.

Listen

SaaStr

Jason Lemkin and guest hosts

B2B SaaS founders and executives talking about scale, with a growing volume of AI and agent-led sales coverage.

Listen

AI in marketing, adjacent but relevant

AI Marketing

Mark Fidelman

Practical episodes on the AI tools marketers use to lift leads and conversions, with frequent tool teardowns.

Listen

The Backstory on Marketing and AI

Guy Powell

Data-driven marketing meets AI, with a measurement and attribution slant that translates well to sales reporting.

Listen

Marketing Over Coffee

Christopher Penn and John Wall

Long-running weekly show that has featured most of the major marketing voices, with steady coverage of AI in practice.

Listen

What people say

From people I've worked with

"Incredibly knowledgeable, results and solution driven."

James Keane

Sales Manager

"David was a pleasure to work with, always professional and great to be around."

Jeet Gillingham

Sales Manager

"A strong, seasoned, commercial sales leader."

Chris Shanks

Conference Director

"He is witty, friendly, cooperative, trustful, and professional. He promises only what he can deliver."

Constantinos Peonides

CEO

"If you're looking for someone who can make an impact, then he is your guy."

Tom Moon

Sales Leader

"If you are looking to get in front of the right people, then David is the man you want on your side."

James Layfield

AI Innovator

"His hard working and personable nature are the keys to his success."

Leon Kantor

COO

"There are few better business closers that I have worked with."

Sanjay Thapan

Sales Manager

"David is the ultimate professional. He is one of the hardest working and conscientious people I know."

Ziad Khairallah

B2B Sales Leader

Swipe to see more →

Built by a sales leader, not an AI vendor

David McCready, author of AI Sales Stack

AI Sales Stack is written by David McCready, a senior commercial leader with more than two decades of experience building and running B2B sales teams across events, conferences and media.

David has held senior sales leadership roles throughout his career, working across sponsorship, exhibition, subscription, advertising and other complex B2B revenue models.

Currently Commercial Director at Ocean Media Group, where his brief includes embedding AI tools across the commercial function.

Over the past few years, his focus has increasingly been on understanding where AI can genuinely improve the way sales teams work, from prospecting and research through to outreach, CRM, proposals, pipeline management and sales operations.

AI Sales Stack exists to explore that intersection from the perspective of someone who has actually run sales teams.

The aim is simple: to separate what AI can genuinely do for sales teams from what the industry says it can do.

Connect with David on LinkedIn →

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FAQ

AI Sales Stack is a practical publication about how AI is changing B2B sales, sales operations and revenue generation.

David McCready, a senior B2B sales leader with 23+ years of commercial experience across technology, events and B2B media.

The combination of technology, processes and workflows used to improve prospecting, outreach, sales operations and measurement.

No. The principles apply to any B2B company with a sales team, a CRM and a growing list of tools.

Please get in touch before republishing substantial content.

Join the mailing list via the site.

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